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Frequently asked questions

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General

What is Sahatek?

Sahatek is an Istanbul-based Turkish software company that brings field sales (mobile sales), pre-accounting, e-Invoice / e-Archive / e-Waybill (e-Fatura / e-Arşiv / e-İrsaliye), B2B dealer ordering, e-commerce and retail POS software together on a single database. Its software is developed 100% in Türkiye by its own team.

Can I try Sahatek for free?

Yes. You can try Sahatek pre-accounting and mobile sales with every feature free for 30 days.

How much does Sahatek cost?

For 1–2 users, the pre-accounting and mobile sales subscription is 800 ₺ per month or 8,000 ₺ per year per user (VAT included). From user 3 onwards, the per-user price drops by 50 ₺ per month or 500 ₺ per year with each additional user; at 10 or more users, it is 400 ₺ per month or 4,000 ₺ per year per user. B2B, retail POS and custom software are quoted individually.

Which devices does it run on?

Sahatek Mobile Sales runs on Android phones and tablets; the iPhone and iPad version is going through the App Store release process. Sahatek Ticari pre-accounting runs in the browser on computers, tablets and phones, and can also be installed as an app.

How do I get support?

We provide support by phone (0850 532 76 90), WhatsApp and remote connection (AnyDesk, Alpemix, RemotePC). The Support Center also has step-by-step training videos for every screen.

Is my data safe?

Your data is kept on a cloud server and backed up automatically. With more than 350 user permissions you decide who sees what, user activity is logged, and you can export your data at any time.

Can I switch from my current software?

Yes. Our team will help you import your inventory and customer lists, and we’ll plan the migration together.

Where is Sahatek located?

Sahatek is located in Beylikdüzü, Istanbul (Barış Mah. Belediye Cad. Ginza Lavinya No: 30/160, Beylikdüzü / İstanbul). We provide remote setup and support anywhere in Türkiye.

Sahatek Mobile Sales

Does Sahatek Mobile Sales work without internet?

Yes. Sales, collections, returns and inventory transactions can be made offline and are stored on the device. When the connection returns, the data is sent to head office automatically.

Which printers does it work with?

You can print receipts, invoices and waybills on 80 mm Bluetooth receipt printers; label printers such as Zebra are also supported. Contact us and we’ll check whether your printer is compatible.

Can it be used on iPhone and iPad?

Sahatek Mobile Sales can be downloaded from Google Play for Android phones and tablets. The iPhone and iPad version is going through the App Store release process.

Can I stop sales reps from changing prices in the field?

Yes. Changing unit prices, applying discounts, viewing purchase price and margin, selling when out of stock and changing dates are each tied to per-user permissions.

Can e-invoices be issued from the field?

Yes. Just select “E-Dönüşüm” on the sales or waybill screen; the system decides between e-Invoice and e-Archive based on the customer’s GİB registration, and e-Waybills are issued with vehicle and driver details. Without internet the document waits on the device and is sent with one tap once you’re online; the PDF can be shared or printed on a Bluetooth printer.

Sahatek Ticari Pre-Accounting

Does Sahatek Ticari run in the cloud?

Yes. Your data is kept on a cloud server and backed up automatically. You can log in from your computer, tablet or phone’s browser, and you can also install the software as an app.

I have several branches. Can I manage them all from one system?

Yes. You can set up branches, give branch-specific prices, transfer stock between branches and run reports by branch.

Can I export my data?

Yes. You can export reports to Excel and PDF, and export your data at any time from the “Backup - Export” screen.

Is the software hard to learn?

No. Every screen has its own training video in the top-right corner, and the Support Center holds more than 180 step-by-step videos. Our team is with you during setup and your first days of use.

e-Invoice, e-Archive, e-Waybill

Which e-documents can I issue with Sahatek?

You can issue e-Invoices (e-Fatura), e-Archive invoices (e-Arşiv) and e-Waybills (e-İrsaliye), and view your incoming e-invoices and e-waybills in the same software.

Do I need separate software for e-invoicing?

No. e-Invoicing works together with the Sahatek Ticari pre-accounting software and the Sahatek Mobile Sales app. You send the e-document from the same screen where you issue the invoice.

How are e-invoice credit fees determined?

e-Documents are sent using credit packages. Call us for current credit prices and we’ll choose the right package for your volume together.

Can I give the customer a printout of an e-invoice issued in the field?

Yes. The document can be printed on a Bluetooth receipt printer and also shared as a PDF.

Sahatek B2B & E-Commerce

How do my dealers access the B2B app?

Your dealers install the Sahatek B2B app from Google Play or log in at b2b.sahatek.com from a browser. As an optional extra service, the app can be prepared with your own logo and app name, and the B2B website with your company name.

How do I set the prices dealers see?

You define dealer-specific prices and discounts in the pre-accounting software. You can also choose which categories and products each dealer sees, by group or by product.

Where do incoming orders go?

Shortly after a dealer sends an order, it arrives as a notification in both the Sahatek Ticari pre-accounting software and the Sahatek Mobile Sales app.

How much does B2B cost?

B2B and e-commerce solutions are priced by number of dealers, extra requests such as your own logo and app name, and integration needs. Call us for a tailored quote.

Sahatek Market Quick Sale

Does Sahatek Market work without internet?

Yes. Data is kept in a local database on the computer; sales continue while offline and are sent to the server once the connection is back.

Which scales does it work with?

It works with CAS U-211, TEM EGE LED and CAS JR scales; the product and weight are read automatically from the barcode on the scale label.

Does it work with fiscal cash registers (ÖKC)?

Yes. Receipts and payments are sent to Hugin T300, Hugin S1, Inpos M530, Paycell and Ödeal A910S fiscal cash registers (ÖKC, the certified fiscal devices used in Turkey); X and Z reports can be taken from the program.

How much does the retail POS software cost?

Sahatek Market is priced per branch, not per cashier — each branch can have as many cashiers as you need. Call us for a tailored quote.

Custom Software for Businesses

Can I have a custom report added to my Sahatek software?

Yes. We add the custom modules and reports our customers ask for. Tell us what you need and we’ll define the scope and cost together.

Do you also build apps from scratch?

Yes. We develop custom web, mobile (Android and iOS) and desktop applications for organizations and companies.

How long does custom software take?

It depends on the scope. A report added to your software may take a few days, while an app built from scratch may take a few months. After the discovery meeting we share a written plan.

Pricing

Do prices include VAT?

Yes. All prices shown include 20% VAT.

What counts as a user?

Every person who will use the software and the mobile app is one user. From user 3 onwards, the per-user price decreases in tiers, and the discounted price applies to all users.

What happens at the end of the free trial?

You use every feature during the 30-day trial. If you want to continue, simply choose the payment plan that suits you.

What is the advantage of paying yearly?

With yearly billing you pay 8,000 ₺ per year for a single user — roughly two months free compared with paying monthly.

Try Sahatek free for 30 days.

We’ll set it up together and walk your team through it. If you don’t like it, you pay nothing.

Technical support0850 532 76 90Sales and pricing0553 240 16 90